When I Get A New Ticket, I Need to Drop Everything to Process It

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When I Get A New Ticket, I Need to Drop Everything to Process It

I can’t believe I am writing this again.

Here we are. But somehow, I just don’t get it. I think that what would’ve really helped me as an autistic person 
Always
Is a really clearly written job description. I have one major accessibility requirement. And that is to see things written down. Unfortunately it is an accessibility requirement I have to fight for and one that people don’t often understood. If I was blind it would be clear to people - I can’t see. But it is not as clear to people. That if something important isn’t written down, it didn’t happen.

That if an instruction isn’t written down I can’t process it. I have to admit that I am tired. I am feeling really tired. I am on holiday and I shouldn’t be thinking about this. I shouldn’t be thinking about this at all. But here we are. At this time as well. Something got me thinking again 

And I wish it hadn’t. And so. Sometimes I get a new ticket. I know my process right
  • Figure out what the acceptance criteria are
  • Find the problem in the UI cos I’m a Frontend engineer now - yay
  • Find the problem in the code 
  • Read the code and understand it
  • Ask any questions to the ticket writer
My colleague also had a great method - and he’s a Lead Engineer so he would know
  1. What is the problem?
  2. What is the scope of the problem?
  3. What is the fix?
  4. What is the scope of the fix?
Work can be really distracting. Especially when you work for a 2000 person company. And my calendar is so full and I’m not sure if it should be. I need to think - do I have the time to do the work I’m being paid for today? Is the other stuff important? Some mentors etc I wouldn’t miss for anything and especially the really great ones I can approach my work from a meta level. But sometimes I might need to ask - do I need to skip or postpone this meeting so that I have time for my work? Can I drop the tutorial I was doing to learn this skill because it’s not my day job? Do I need to be worried about my practise learning project (a part of work of course otherwise I wouldn’t even be thinking about it during working hours) or can I just ditch everything right here right now to go through my process for the ticket? Come on 

Come on

[Edit: example: the other day I asked a react question to my wider team. They replied. It took me a while to process it all. I learned a lot. But was it a waste of time? What I have been better of scoping my ticket? Especially as it takes me so long right now? Thank you.].

Susanna you’ve got this. You’ve got this. You’ve got this. I love you and you’ve got this. Thank you

A tunnel with light at the end

But for now - time to enjoy the last 5 days of my holidays thank you

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